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Oxygen Process Testing Equipment

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How do I create an account?

We currently do not have this feature available – check back soon.

What is the lead time?

Every product is different see the product page for further details.

What confirmation emails will I receive?

You will receive and order confirmation within 1 hour, contact us if you don’t.

Can I change my delivery address?

Once order is placed you cannot change address with us, you would need to contact UPS.

Do I need to pay for my return?

Please review our returns policy. If this doesn’t help, please contact us.

What should I do if I am missing an item from my order?

Please review our returns policy. If this doesn’t help, please contact us.

Can I add additional delivery instructions to my order?

Please review our delivery policy. If this doesn’t help, please contact us.

How do I return an Item/Order?

Please review our returns policy. If this doesn’t help, please contact us.

I need a replacement manual/manual missing from box

You can check the product page online for the specific item – many of these are available for download. If you can’t find what you are looking for please contact us.

Where is my calibration certificate?

If the product you ordered included a calibration certificate, this should be included inside the packaging of your product.

Do you store my payment details

WooCommerce/WooPay never stores card details. You can also be assured that our in-house payment gateways will never store more than 4 digits of a card number if storing payment tokens for re-use.

Your sensitive financial information is never shared with stores. All details are encrypted and stored securely by WooPay.

Where can I get a VAT invoice?

The invoice applicable to your order will be send to your email address.

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